Support and Care for Texas Trust Members

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Certificate of Deposits at Texas Trust CU

HOW CAN WE HELP YOU TODAY?

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How to Make a Loan Payment

Loan payments are quick and easy with the Texas Trust Mobile app, or Online Banking.

Make a Payment on your auto loan, personal loan or credit card:

  1. Open or download the Texas Trust Mobile App (iOS | Android) and tap Enroll Here

     

  2. Enter your account details as prompted. Choose your username and password

  3. Within the mobile app you can select External Transfer to make a payment from an external account, or make a transfer directly from your Texas Trust savings or checking account


No smartphone? No problem! Make a payment through our Check By Web Portal.

Make a Payment on your mortgage:

  1. Login to Texas Trust Online Banking

  2. Locate Additional Services then Mortgage Portal

  3. You will be redirected to the Mortgage Portal

  4. Within the portal locate Payment then Payment Options

  5. Follow the prompts to set up a one-time payment or recurring draft

Frequently Asked Questions

Looking for self-service solutions? Check out our Frequently Asked Questions on common topics related to banking with Texas Trust Credit Union.

View all FAQs
 

Submit a Contact Form

Looking for a simple way to reach us? Submit a form and a team member will reach out to you. Whether you have a general inquiry or a suggestion for us to improve our member experience, we want to hear from you.

Submit a General Inquiry

Report a Problem or Register a Complaint

Complaint Form - let us know about an unsatisfactory experience. We take all complaints very seriously and will work with you to find a resolution.

Submit a Complaint

Give us a call!

Member Care Center

MON - FRI : 8 AM - 6 PM
SAT: 9 AM - 3 PM

(972) 263-5171 | (800) 527-3600
 

Member Care Center

Bill Pay Support

MON - FRI : 6 AM - 2 AM
 

(866)-673-6954  

Member Care Center

Lost/Stolen Card

24/7 Support
 

(888) 297-3416
 

Member Care Center

Bank By Phone

24/7 Support
View Directory

(972) 263-9931 | (800) 235-0379
 

Member Care Center

Credit and Debit Rewards Support

24/7 Support
 

Debit Rewards: (833) 247-2468
Credit Rewards: (844) 898-7878

Member Care Center

Mailing Address

P.O. Box 2260
Mansfield, Texas 76063-0047


 

Member Care Center

Card Activation and PIN Reset

24/7 Support

(800) 290-7893  

Transaction Dispute

MON - FRI : 8 AM - 6 PM

(972) 595-1788

Lien Holder Information

Texas Trust Credit Union ATTN: Insurance Dept.
P.O. Box 692383
San Antonio, TX 78269-2383

Quick Support and Reference

 

Check out ways we are protecting our members and keeping your information safe. Also, enjoy these free resources and tips on ways you can protect yourself from fraud.