Bank by Phone (VIPS)
More options, more convenience.
Try out our Bank by Phone System to bank on your hours.
Did you know there’s another way to bank by phone? With our Bank by Phone System (previously VIPS), you can call and take advantage of a wide variety of automated banking functions – 24 hours a day, 7 days a week, 365 days a year.
VIPS makes it simple to:
- Transfer money to another account
- Withdraw funds
- Make a loan payment
- Check the balance on your accounts
- And much more!
It’s free, simple, and convenient! So give our Bank by Phone system a try today at (972) 263-9931 or (800) 235-0379!
To get started, call (972) 263-9931 or (800) 235-0379 and follow the prompts to set up an access code.
Expert Mode
After that, you can set up Expert Mode if you wish, which will allow you to skip the menus.
- 1. Follow the prompts to enter your account number and PIN.
- 2. Press 7 for “additional options.”
- 3. Press 5 for “expert mode.”
- 4. Press 1 to confirm your choice.
Now that you’re set up, you can use any of the following “Service Code Transactions” to save time! Simply scroll down and choose the code for the action you wish to take, then enter it in the VIPS system for a quick shortcut.
Service Code Transactions
Questions about VIPS? We're here to help! Contact us today.