Branches Update: March 20, 2020

Due to the evolving COVID-19 situation and with your safety and public health in mind, we want to assure you that we are still open for our members, just temporarily operating differently. We have made the decision to close the lobbies of our Arlington Pioneer, Grand Prairie Camp Wisdom, and Mansfield Country Club branches until further notice. For your safety and convenience, we will be able to conduct transactions and perform expanded services through our drive-thru.

Please note that wait times for our Member Service Center may be extended, as we work to help as many members as we can. If you would like to speak to a local person right here in Texas, you can give us a call at (972) 263-5171 or toll-free at (800) 527-3600, during our regular business hours: Monday to Friday, from 8 AM to 6 PM; Saturday, from 9 AM to 3 PM. We thank you for your patience.

We strongly encourage our members to utilize the mobile app and Online Banking for a variety of services available 24/7:

Mobile App Online Banking
Send a secure message X X
Check your balance X X
Deposit a check X
Transfer funds X X
Pay a bill X X
Set up alerts X X

Members also have access to the AllPoint ATM Network. This network of over 55,000 ATMs worldwide allows you to access your money, surcharge-free. Please keep the following limits in mind:

  • Daily ATM withdrawal limit: $400.
  • Daily Debit card signature transaction: $1,750.
  • Daily debit card PIN transaction: $1,000

To request a limit increase, send a secure message through online banking or the mobile app.

As we get through this time in the coming weeks, we will continue to update you with any additional temporary changes to our branches.

We still are here for you, now more than ever.